01
Every decision comes back to you
Approvals and unresolved issues pile up with one person. The team waits; you lose time to lead.
Fractional COO & Operations · Minneapolis
Fractional COO leadership for a business that has outgrown how it runs.
When work stalls, business owners and team leaders end up chasing updates instead of leading. I work with established businesses and teams to make ownership clear and keep work moving without your constant follow-up.
15+Years of executive operations leadership
COO/SVPExecutive roles with full P&L ownership
$25MM+Digital agency launched and grown past $25MM in year one
95%On-time delivery after process overhaul
EOSTrained Integrator for operating cadence
Operations support
Where I can help.
02
Busy teams, slipping priorities
Ownership is unclear across departments, so important work gets delayed or dropped at handoffs.
03
Delivery depends on a few people
Good people keep rescuing unclear processes. Growth adds work faster than the team can absorb it.
04
The numbers arrive too late
Reporting doesn't give you a clear picture of capacity or performance when decisions need to be made.
Working together
Ongoing leadership or a focused engagement.
Some clients need a fractional COO working alongside their team. Others need hands-on help with a specific operating problem. I work in both ways.
First, we look at how work moves and where it gets stuck. We agree on what needs attention, then I work with your team to make the changes part of how the business runs.
My people-operations work covers hiring and onboarding, with manager expectations and performance built into how the team operates. Explore Fractional HR & People Operations →
Weighing the investment? Read what a fractional COO costs and when it makes sense.
6
months into an HR and recreational-program rebuilding engagement
Client example · Youth sports
Rebuilding the team behind a declining program.
I was brought in to repair an HR department and help rebuild a recreational program that was losing participants. Staffing problems and uneven program quality were affecting the experience athletes received.
Over six months, the work put a consistent staffing and training program in place. Programming expanded, with structured lesson plans and marketing efforts to support enrollment.
At the six-month mark, recreational enrollment had exceeded the same month a year earlier for three consecutive months.
Fractional project management for an international team.
I provide fractional project management for an internationally based team, alongside marketing work to support business growth. This engagement is ongoing.
A specific hiring need and a rethink of EOS.
For another business, I'm working on a defined hiring engagement and restructuring its EOS systems. The work is underway; outcomes are still being evaluated.
Client names withheld. The enrollment result reflects this engagement at the six-month mark.
Talk it through
Request a 20-minute fit call.
Tell me where work is getting stuck. I'll reply to arrange a 20-minute call so we can discuss the problem and whether fractional COO support fits.
4498 North is an operations advisory practice. It is not a business brokerage, recruiting firm, or software platform.